top of page

FREQUENTLY ASKED QUESTIONS

  • Are Tincturebell products organic?
    The majority of the herbs used in Tincturebell teas are Certified Organic, meaning no chemicals (synthetic fertilizers, growth regulators, insecticides or herbicides) have been applied to the land they are grown on for at least three years. The few herbs that are not Certified Organic are sourced from Canada and are held to the EU Standard which are much more strict than United States food standards. None of the ingredients I use contain genetically modified organisms. All of the ingredients in Tincturebell teas are sustainably and ethically sourced. Please review the "Ingredients" section of each product for more details on which ingredients are organic. Please reach out to me if you have any questions regarding the source of the ingredients I use.
  • Do Tincturebell tea bags contain plastic?
    Unlike most store-bought tea brands, Tincturebell tea bags do not contain plastic. There will be no microplastics leeching into your cup! The tea bags I use are hand woven from cotton, sealed by string, not heat application, and made to European standards. Not only are they plastic free, they are of such a high quality that you can repurpose them after use!
  • What is the average time to ship?
    Given that each product is made-to-order in small batches to ensure freshness and energetic purity, please expect a processing time of 5-7 days before your order ships. During holiday seasons, please allow a processing time of 7-10 business days.
  • How can I track my order?
    Tracking information can be found in your shipping confirmation email and the “My Orders” section of your Account page.
  • What is your return policy?
    While returns are not accepted for Tincturebell products, please reach out to me if you have a concern with your order and I will do my best to make it right.
bottom of page